[Corey]

That's just piss poor service. It shouldn't matter if the bike was brought in for a massive overhaul or to replace blinker fluid. If they're not keeping a customer up to date on what they're doing to the bike, they're pissing away business, especially if there's a decent amount of competition. That kinda lax stupidity might have worked for the shop when people had money to burn on a luxury item like a bike, but now that everyone is feeling the pinch, that kinda shit will drive away customers and knock them quickly out of business. Fuck em.