Thread: Bling vs Bang
View Single Post
Old 09-16-2010, 11:57 PM   #30
itgirl
is in your head...
 
itgirl's Avatar
 
Join Date: Feb 2008
Location: hanover PA
Moto: 04 kawasaki zx636, 08 HD xl1200n (nightster)
Posts: 1,560
Default

Quote:
Originally Posted by OTB View Post
I spend a lot of time talking to people who want to know which shock, tuning system, pipe, leathers or fork kit is "best". I talk to a lot more who want their bikes tuned for the "most power".

My response is always the same: I ask a litany of questions about themselves physically, about their riding experience, about their use of the bike and about what they mean by "best" or "most". Sometimes, people get impatient and interrupt me and ask what this all has to do with the initial question.

One thing I've learned is that EVERYBODY is different, and so are their wants and needs.

Another thing I've learned is that every manufacturer of bikes, performance parts and gear has a different philosophy about about what constitutes better performance and takes different paths to get there.

The last thing I've learned is that "performance" is achieved through a series of compromises; that physics is physics and you can't fool mother nature and you don't get a free ride. What I mean by that is that for every decision to take a particular performance path, you need to give up something, be it longevity, ease of service, weight, comfort, expense, convenience.....yada yada yada.... and that that's ok, as long as everybody understands what the tradeoffs are.

One of the dangers in building "high performance" machinery is that you, the builder get all done with the project as you see it and the customer comes back with, "It's nice, BUT....".

Example.

I had a fellow last week who wanted his track (not RACE) bike tuned for maximum top end power, didn't CARE about the cost of "Race Gas" (another topic all together), just whatever it took with the stock motor to get the best top end. Wanted us to use a couple very expensive different blends of race gas to get the "BEST" top end on the dyno. That process involved many (like 6-8) hours of dyno testing (expensive!).

For his bike, we settled on VP MR12 (high octane, very detonation resistant on lean mixtures and lots of advance, plus, it made the same horsepower as another blend but the bike ran cooler). Gave him the results and he paid to have another couple of hours done to get a custom map done for all throttle positions in all gears..another couple of hours on the dyno.

He came to pick the bike up and the tech was finishing draining and flushing his fuel system (did I mention that this stuff is highly corrosive to fuel fittings and the like, and that if left in the bike more than a few days will trash fuel pumps, injectors , ect? It even says so in big lettering on the cans of fuel he brought us to do the testing).

Anyway, after he finished getting the paperwork, dyno charts and map copies (we copy the maps for our customers in case theer is a glitch and they are out of town and need in remapped to the ecu or fuel unit)he wanted to know why were draining the tank, I told him about the need to not store the bike with race gas in it.

He blew a cork.

"I have to do this every time I'm finished running the bike?"

Yep, only if you don't want to be rebuilding the system every other week.

He wanted a refund, said nobody told him about the fuels' properties, didn't wanna do that and wasn't going to pay.....

Remember, he brought HIS fuel to us....but never did read the lables...just wanted MAX POWER.....

Anyway, when I explained to him that we did this work at his specific direction, and that without payment he wouldn't be using his bike that weekend, he relented.

But he wasn't happy EVEN THOUGH WE DID EXACTLY WHAT HE ASKED.







Sometimes you don't know what's important till it's gone.

Life is a series of trade offs..........do your research, ask questions.
OTB, did you explain all this to him before starting the work? i understand it is up to the individual to do research, but if i am bringing my bike to a mechanic i expect them to be able to explain things to me. after all, if i was the expert i would be doing it myself, not paying someone to do it for me. you may have done exactly what he asked, but to do it without complete explanation is slightly negligent on your part. we are simple people, you must make us understand. then if we insist on forging ahead it will be our own stupid fault if it doesn't work out.
__________________
Quote:
Originally Posted by R6Chick View Post
Boys suck! But we can't be straight without them.

kim

www.facebook.com/itgirl25

Last edited by itgirl; 09-17-2010 at 12:00 AM..
itgirl is offline   Reply With Quote