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Old 08-23-2009, 03:37 PM   #1
pdog
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Heard from Shannon, said she had medical issues for the last week. Fair enough, let's see if my jacket appears this week.
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Old 08-27-2009, 08:31 PM   #2
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The jacket did not appear. I've reopened the case and now she claims it's in a box, ready to be shipped. Uh huh. Right.
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Old 08-31-2009, 11:04 PM   #3
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Quote:
Originally Posted by pdog View Post
Heard from Shannon, said she had medical issues for the last week. Fair enough, let's see if my jacket appears this week.
Oh no... she has been VERY reliable to myself and many of my customers in the past. I'll check into it for you Mike - do you have your stuff back yet?

After many situations and seeing the quality of work with Barnacle Bill I would rather poke myself in the eye than do business with him. No thank you.
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Old 08-31-2009, 11:17 PM   #4
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My 1 piece suit was perf'ed by Bill. Totally perfect, no complaints from me. Awesome turnaround time too. under a week.

I guess everyone has different experiences with people
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Old 09-01-2009, 09:48 AM   #5
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Like Leon mentioned, in my experience she does not respond to emails quickly unless money is on the line or she is trying to get you as a customer.

I've tried paying her through Paypal twice. Once I gave her 10 days to ship, the second four days. Neither time did I receive anything. She refuses to ship anything until she is paid in full, nevermind the fact that I have paid her in full twice already. ???

She's refusing to communicate anymore and ignoring the Paypal dispute I opened. I have a foolproof way to ensure that neither of us can rip each other off (use signature on delivery and have paypal release the money to her once the USPS has a signature), but she's not listening to me anymore. At this point, she has stolen my jacket.
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Old 09-01-2009, 09:53 AM   #6
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If you can put some pressure on her, I would appreciate it. I have no leverage on her anymore - all I can do is refuse to pay for the alterations and possibly write up a complaint on several TX motorcycle forums. I've done nothing to make her mistrust me yet she's twice failed to ship after being paid.

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Oh no... she has been VERY reliable to myself and many of my customers in the past. I'll check into it for you Mike - do you have your stuff back yet?
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Old 09-01-2009, 10:02 AM   #7
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If you can put some pressure on her, I would appreciate it. I have no leverage on her anymore - all I can do is refuse to pay for the alterations and possibly write up a complaint on several TX motorcycle forums. I've done nothing to make her mistrust me yet she's twice failed to ship after being paid.
That sucks.

I'll see what I can do.
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Old 09-01-2009, 01:24 PM   #8
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She just wrote me back stating that she didn't want to use Paypal anymore, that she would accept check or money order. Here's my response:

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Shannon, the thing you need to understand is that Paypal has the money now, not me. The money is out of my account - the dispute will determine whether the money goes into my account or your account. You need to convince them that you have done the right thing as a seller. If you do not, they will return me the money and probably ding your account somehow as possibly fraudulent.

All you need to do to resolve this is ship the jacket with delivery confirmation. Put the tracking number in the Paypal dispute center so the Paypal person can see and track the shipment. Once it's been signed for, Paypal will close the dispute in your favor. Heck, I will close it too because I signed for it! I can't get the jacket without signing for it - if I don't sign for it, it will be returned to you. And because I don't have the money in my account anymore, it's not my choice to pay you or not. It's Paypal's.

Be realistic and think of this situation from my point of view: I won't pay you via either of those mechanisms because then I have no way to ensure I get my jacket. I've tried paying you twice and both times you never sent me anything. You can simply cash the check and never send me anything. This needs to go through Paypal.

Just ship the jacket with delivery confirmation, put the tracking code in Paypal and this will all be resolved.
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