Well I'm not 25 anymore, so I don't have the patience to read an inch-thick owners manual, or sign up to a bunch of forums to find the latest tips, tricks, apps, UIs, and updates for it. Sometimes simple is better. To me it's just a tool, it's supposed to free your time not take your time. I don't want to have to join some l337 squad forum and search through a bunch of threads just to get advice on it.
There's always this claim that anyone who buys an Apple product only did it because it's hip. Maybe they are just an ordinary consumer who makes choices, like any other consumer? Part of those choices is simplicity & being nice to use. To some that is more important than other factors.
As for dropped calls & other issues, I'm betting most of that is ATT and not the iPhone. I already told you I've had issues with ATT with other phones.
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