Quote:
Originally Posted by Homeslice
Which thread is this referring to?
It's impossible for a company to care about anything.......It's a paper entity, not a person.
There may be a few people within the company who have the type of personality where they genuinely care about the life & times of their customers.......But most don't. Why should they? The #1 reason they are there is to earn a paycheck. Just like you.
If earning a paycheck requires them to be nice to their customers in order to earn a fat commission or get a good performance appraisal, they will do so.......... but beyond that, they don't actually give a shit. And that's the way it should be.
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So the company that sold her insurance is not providing the coverage they said they would in a contract, and you agree with that?
What if you bought a bike cash, and the dealer decided not to let you have the bike?