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#20 |
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Elitist
Join Date: Nov 2008
Location: SF Bay Area
Moto: Gix 750
Posts: 11,351
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Ever heard of focus groups? Surveys? Manufacturer personnel going out and interacting with dealership personnel, or with riders at seminars, trackdays, etc. There's a wide variety of ways they can learn what the consumer wants. Some do it better than others.
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