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#18 |
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WSB Champion
Join Date: Nov 2008
Location: Anaheim, CA
Moto: 2009 Kawi ZX6R
Posts: 5,570
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They fix stuff that is broke, but when it comes to tire flats, stuff out of warranty, scratches on interior components the Japs won't cover it, but GM always did for me. You give alittle to a customer out of the normal flow and you will earn him back for the next go around. Pretty smart IMO...
__________________
Train Hard Ron Paul - 2012 Mark of Excellence GM |
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