"American cars have horrible quality!!"

[Homeslice]

Originally Posted by 101lifts2

You would be surprised on how much GM/Ford and Chyrsler shell out for warranty repairs that should not be actual warranty (customer abuse or neglect). Ford is def. tackling quality issues, but I'm sure that they are now scrutinizing what is being covered and what should not.
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A lot of this is not due to customer fraud, but because vehicles breaking down only a few miles after warranty and the manuf decides to cover it out of goodwill or because they want to shut that person up. Ford gave me an AWA (after warranty adjustment) for the ignitor in my distributor that burnt out, because it was only a few thou outside the warranty. Well that and the fact that I was an ex-employee and still knew people

[Quick281]

Well being that these reports are some a source such as Consumer reports, can't we justify that these are being reported as repairs never needed versus repairs they had to pay out of pocket for? I would these kinds of things would be highly visible if people were being turned away instead of quality controls improving.

[101lifts2]

Originally Posted by Homeslice

A lot of this is not due to customer fraud, but because vehicles breaking down only a few miles after warranty and the manuf decides to cover it out of goodwill or because they want to shut that person up. Ford gave me an AWA (after warranty adjustment) for the ignitor in my distributor that burnt out, because it was only a few thou outside the warranty. Well that and the fact that I was an ex-employee and still knew people

Agreed, but the Japanese usually won't cover it because when the distributor bills it back to Japan they reject paying it.