"American cars have horrible quality!!"

[bmblebee]

Originally Posted by 101lifts2

You would be surprised on how much GM/Ford and Chyrsler shell out for warranty repairs that should not be actual warranty (customer abuse or neglect). Ford is def. tackling quality issues, but I'm sure that they are now scrutinizing what is being covered and what should not.

The Japanese always have done this because their distributor bonuses are dependant on how much warranty dollars per vehicle they save. The Japanese motorcycling industry is a prime example of this (everything gets denied first unless its an obvious) as most have seen here with dealing with dealers. I think this has alot to do with why Japanese automakers tend to have lower warranty costs instead of just paying for anything that happens in the field.

When the CCT went out on my F4i while the bike was still under warranty, at first, they refused to fix it under warranty. After some arguing, they said they would fix it, but it would take 30 days because they had to take the engine apart. They were trying to avoid the repair

After I got loud enough at the service desk to draw the attention of the General Manager, He and I got into a "discussion" about the repair until I pointed to the lifter and ridiculed him for the Service Manager saying the engine had to come apart and reminded him of the common knowledge in the industry of the CCT lifter failures on Honda 600's, his attitude changed.

If they think you don't know anything about motorcycles, they will rip you

After they fixed it twice in 6 months with 10K on the bike, I installed a manual APE, and have made 1 adjustment over the next 28K miles